metro4d link Casino & Sportsbook Data Care

This page describes what we collect when you use metro4d link and how we keep that data protected. Our platform operates where local law permits, and we comply with data protection principles that apply in the jurisdictions we serve. We collect personal information only when necessary to provide our service, verify your identity, process payments, and prevent fraud.

We do not sell your data to third parties. We do not use your information for marketing without your consent. We encrypt all data in transit and at rest, and we limit access to your information to staff who need it to support your account or comply with legal obligations.

Our privacy practices reflect our commitment to account security and transparency. This policy explains what we collect, how we use it, who we share it with, and what rights you have. If you have questions after reading this page, contact our support team using the help button in your account.

What we collect on metro4d link

We collect information in three categories: account registration data, payment and verification data, and activity data.

Account registration: When you create an account on metro4d link, we collect your email address, phone number, and a password you choose. We use this information to authenticate you when you log in and to contact you about account security or service updates.

Payment and verification data: Before you can withdraw funds, we require identity verification (KYC). We collect a copy of your national ID, passport, or driver's licence, a selfie for liveness verification, and confirmation of your payment method. We verify that the name on your identity document matches the name on your payment account (DANA, e-wallet, mobile banking, local payment, or virtual accounts via online payment, e-wallet, mobile banking, local payment). This information is encrypted and stored separately from your account login credentials.

Activity data: We log every action you take on metro4d link—deposits, withdrawals, game sessions, bets placed, and results. We record the date, time, amount, and outcome. This data helps us detect fraud, resolve disputes, and comply with anti-money-laundering regulations. We also collect your IP address, browser type, and device information to identify unusual access patterns.

How we use your data on metro4d link

We use your data for the following purposes:

Service delivery: We need your email, phone, and payment details to process deposits and withdrawals. We use your activity logs to settle game outcomes and maintain your account balance.

Identity verification and compliance: We collect and verify your identity to comply with Know Your Customer (KYC) regulations in the jurisdictions where we operate. This protects both you and our platform from fraud and money laundering. We retain identity documents for the duration of your account plus a retention period required by law (typically 5–7 years).

Fraud detection and account security: We analyse your activity logs to detect unusual patterns—for example, multiple failed login attempts, deposits from new payment methods, or withdrawals to a different account. If we detect suspicious activity, we may place your account on temporary hold and contact you to verify the action.

Customer support: When you contact our support team, we use your account history and activity logs to help resolve your issue. For example, if you report a missing withdrawal, we review your transaction history and payment method to locate the funds.

Legal and regulatory compliance: We may disclose your data to law enforcement, tax authorities, or financial regulators if required by law. We do not voluntarily share data with authorities; we respond only to valid legal requests.

Third-party processors and data location

We use third-party processors to support metro4d link operations. These include payment processors (to handle online payment, e-wallet, mobile banking, local payment, and bank transfers), identity verification services (to validate your ID document), and cloud hosting providers (to store your data). We have contracts with all processors requiring them to protect your data and use it only for the purposes we specify.

Our servers may be located outside your jurisdiction. Data transfers across borders are encrypted in transit. We comply with data protection laws in the jurisdictions where we operate. If you are in Jakarta, Surabaya, Bandung, or Medan, your data may be processed by servers in other countries, but it remains protected by the same security standards we apply locally.

Cookies and tracking on metro4d link

We use cookies to remember your login session and preferences. Session cookies expire when you close your browser. Persistent cookies remain on your device for up to one year and help us recognise you on your next visit.

We do not use cookies for advertising or third-party tracking. We do not sell your browsing data. You can disable cookies in your browser settings, but this may affect your ability to use metro4d link.

Your rights on metro4d link

You have the right to access, correct, and delete your personal data. You can download a copy of your account data (including activity logs and identity verification records) by contacting our support team. You can request that we delete your account and associated data, though we may retain some information for legal or compliance reasons.

You have the right to object to our use of your data for fraud detection or marketing. You can disable marketing emails in your account settings. You have the right to lodge a complaint with a data protection authority if you believe we have mishandled your data.

We at metro4d link treat your data as a trust. We encrypt it, limit access, and use it only for the purposes you have consented to or that law requires.

metro4d link privacy team

Data retention and deletion on metro4d link

We retain your account data for as long as your account is active. Once you close your account, we retain activity logs and identity documents for a period required by anti-money-laundering and tax regulations (typically 5–7 years). After this period, we delete or anonymise your data.

If you request account deletion, we close your account immediately and begin the retention period. You will not be able to log in or access your balance, but we retain records for compliance purposes.

Changes to this privacy policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting a notice on metro4d link. Your continued use of the platform after changes take effect constitutes your acceptance of the updated policy.

Contact us about privacy on metro4d link

If you have questions about our privacy practices, want to access or delete your data, or wish to lodge a complaint, contact our support team using the help button in your account. We respond to privacy requests within 10 business days. You can also reach us by email using the contact address listed in the footer of this site.

Summary: Your privacy on metro4d link

We collect personal information only when necessary to provide our service, verify your identity, and comply with legal obligations. We encrypt all data, limit access to authorised staff, and do not sell your information to third parties. We use your data to process payments, detect fraud, support your account, and comply with anti-money-laundering regulations.

You have the right to access, correct, and delete your data. You can request a copy of your account information or ask us to close your account. We retain activity logs and identity documents for the period required by law, then delete or anonymise them.

Our privacy practices reflect our commitment to account security and transparency. If you have questions, contact our support team. This policy applies to all users of metro4d link regardless of location, and we comply with data protection laws in the jurisdictions where we operate.